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I also find it a joke that Apples recommendation for longer battery life is to disable the heart rate wihile working out???? Maybe it’s time to give up on Apple...... Mar 12, 2018 11:44 AM in response to Cblonde6820 Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode). A few days ago, my Apple Watch (series 1) also just stopped being able to maintain battery all day long. If you are using an Exchange Calendar, one or more of these steps may help: Having tried the previous steps, if your remain concerned that battery life is shorter than it should be, then I suggest contacting Apple Support (remote diagnostics and/or mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider for assistance: Apple Watch Service Answer Center - Apple Support, Nov 22, 2017 4:05 AM in response to cfrench4 Up to 18 hours. Some time it does turn on with force start and sometime it doesn't for days. Remove the battery from the watch. After going through your suggestions, I finally went through the inconvenient process of traveling to an Apple Store for a Genius Bar reservation. In response to Jeninden. Tried rebooting iPhone and watch in order from that other Apple support … A class-action lawsuit says every single Apple Watch the company has ever sold has screen problems that need to be addressed. Update the iOS on your iPhone, iPad, or iPod touch - Apple Support, Restart your iPhone, iPad, or iPod touch - Apple Support, Unpair your Apple Watch and iPhone - Apple Support, Change the watch face on your Apple Watch - Apple Support, Select your country for Apple Watch service and repair information. Tap on your Apple Watch at the top of the screen. The crack can appear on the rounded edge of the Apple Watch Series 2 or Series 3 screens, and the company said it'll replace the screen for free. Expect a day and a half on a charge, versus nearly two days on Series 2. I don't have any additional apps installed on the watch either. Apple Watch Series 1 is a nice improvement over its predecessor, thanks to a dual-core S1P chip that significantly improves performance. All-Day Battery Life. The only reason why I own an Apple watch is to monitor my fitness!!! I do think they should talk to Apple but at this point a new Watch may be a better option. Sean Keane Sept. 2, 2019 5:25 a.m. PT I currently have a first generation watch and an Apple iPhone X. I have so many Apple devices and have spent so much money with this company, yet I have one problem and they can’t/won’t fix it. Question: Repair Period for First-Gen Apple Watches With Battery Issues Extended to 3 Years Friday April 28, 2017 5:51 pm PDT by Juli Clover Apple today informed retail store employees and … Tap on your Apple Watch at the top of the screen. There was no charge for them fixing the software although I would have liked to charge Apple for the lost time of going through the steps outlined above and traveling to and from the Apple Store twice to have my formerly functional watch to work. is there a way to replace Apple Watch Series 1 Battery? We might need to test your product to find the cause of your battery issue. Apple will offer an out-of-warranty replacement of the two watches for a fee but that is a 5 year old watch. Solution 2: Hard Reset Apple Watch. I wish Apple would just say hey we know there is a problem, we’re working on fixing it. Tap on the Settings app. Use a plastic opening tool, prying against the bottom of the case to separate the battery cable connector from the watch's battery cable. MacRumors reports that Apple is allowing repairers to swap first-generation units with Series 1 units in some countries. I've already have to recharge it after using the workout app. Get help charging your battery Learn how to preserve battery … Series 4 on iOS 6.0.1. Series 1 Battery Problems on iOS4 This guy was scratching his head with how weird my watch was acting (wouldn't allow him to connect/would drop his connection). Apple Watch Series 1 is a nice improvement over its predecessor, thanks to a dual-core S1P chip that significantly improves performance. Contact Apple, They will send you a prepaid box, send the watch back to them and they will inspect it. The first-generation Apple Watch (Series o) seemingly suffered from the same problem, with Apple implementing a similar 3-year repair program for … Our high capacity, 3.8 V, 205 mAh Apple Watch Battery Replacement will fix this problem. BUT the advice being offered is to start switching off functions on the watch. Does Apple really think we have the time to remove apps and then reinstall one by one? Or push a new update to fix the issue??? It's unclear how many people are affected, but reports have cropped up several times on Apple… Battery life varies depending on use and other factors. Jan 15, 2018 5:34 PM in response to MDRNYC So we made sure we gave it a battery that lasts all day too. 3.78 Volts (V). Repair Period for First-Gen Apple Watches With Battery Issues Extended to 3 Years Friday April 28, 2017 5:51 pm PDT by Juli Clover Apple today informed retail … ... Apple's tips for maximising battery life on Apple Watch are detailed here: I have the original Apple watch Stainless Steal 42MM and since iOS4 has come out I've noticed that the battery just starts dropping after 100% goes away. Same here. Nov 22, 2017 4:37 AM in response to Putergeek74 I have done all the Apple procedures over and over and over again. The store shipped it off for servicing where it was found to be an "update error". Having same issues for the last few days, used to easily get through a full day and into the next but now can’t get past 3pm from 7am. I even disabled all notifications and only use it for working out. I'm not sure what "big up" means but Apple offered an extended warranty for a small sample of Series 1 watches for a battery issue. They quoted $200 for the repair. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Mar 12, 2018 8:26 AM in response to Jeninden Tap on the Settings app. The Apple Watch (42 mm) Battery Replacement is up for sale here on RepairsUniverse. I followed some previous advice and rebooted both phone and watch and paired the watch again. Model. I absolutely did not hit the watch. If that couldn’t persuade you to upgrade, and you’re still clinging onto the original Apple Watch, you may be in for a treat if something goes wrong. etc. Is your battery not holding a charge anymore like it was in the beginning? If I switch those off, then it is no use having an Apple Watch. I did not update any apps or operating system manually, but do recall a ”surprise” visit of the Apple logo on my watch face recently - suggesting an update may have occurred without my implementing it (which I do usually like to do, not wanting updates that I don’t necessarily need). Mar 12, 2018 7:21 AM in response to MDRNYC Apple has determined that, under very rare circumstances, a crack may form along the rounded edge of the screen in aluminum models of an Apple Watch Series 2 or Series 3. Instead of ALWAYS deflecting!!!! Jan 29, 2018 12:36 PM in response to dotBAH All diagnostics - once the tech was able to run them - (including battery) were "green." Dec 27, 2017 6:24 AM in response to MDRNYC One more solution that you can try in order to solve your issue is hard reset your Apple Watch. Footblog, Jan 11, 2018 8:45 AM in response to MDRNYC, Jan 15, 2018 5:34 PM in response to MDRNYC, User profile for user: Premium tools and kits are readily available for you here on our site to help with your repair. Battery model A1579. It’s probable and likely not to mention despicable. Normally it doesn't get turned on on it's own and it's quite unpredictable. I have the same problem!!! Apple Watch Battery Replacement - Series 1 - 38mm or 42mm. Question: Q: Apple Watch Series 3 recall. At this point I was willing to pay $79 for a new battery. To start the conversation again, simply ask a new question. This will make sure that your Apple Watch will not turn off abruptly while using. 15-inch MacBook Pro Battery Recall Program Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. When setting it up again, initially choose to Restore from Backup. Apple Watch Stainless Steel 42mm (1st Gen), $120 at Back Market You'd think if there is a software update error/flaw in their code requiring series 1 watches to be inconveniently sent into Apple for remediation - Apple would put out a recall campaign or something. Looks like no one’s replied in a while. Normally only uses a quarter of the battery after 16-17 hours. I checked with Apple care and they were not able to help. Of course, the original Apple Watch is no longer covered by the standard one-year warranty, but if you purchased AppleCare for extended coverage, you’ll be eligible for free repairs for two years from the date of purchase if something goes wrong. Archive your Exchange Calendar for all items before today. My watch works the same now after all the pain at the Genius bar - battery dies in about 7 hrs - less if I use the fitness app (main thing I use it for). Quality Guarantee:UN38.3,MSDS,ROHS and CE Certificated. It was intimated to me that this was not an uncommon problem. Series 1 (bottom) is a bit thinner than Series 2 (top), but its battery life is also a bit less. I put my watch on at 8:30 this morning and it’s already at 80% without using it for anything. Apple Watch Speciality level out of ten: 1 Apr 23, 2018 2:44 PM in response to Luszi In response to Luszi This pattern of multiple fractures is not typical for the photos of battery related screen damage posted by other users. I've gone through all the suggested troubleshooting steps and even went through the brain damage of spending 1.5 hrs with a tech at the Genius bar. In response to MDRNYC, Oct 30, 2017 1:26 PM in response to MDRNYC “In some countries, Apple Watch Aluminum (1st generation) parts (in all colors) may be substituted with Apple Watch Aluminum (Series 1) parts,” reads the memo distributed to Apple store employees and Authorized Service Providers. In response to Putergeek74. Priano-Keyser alleges that all Apple Watches up to and including Series 4 models are prone to a defect that results in the lithium-ion battery swelling and causing the screen to … If you have a first-generation Apple Watch that’s faulty, you could bag a free upgrade when you take it to the Apple store. In response to dotBAH. If there is, end that activity from within the app on your watch (not your iPhone). Apple Watch Series 1 is a nice improvement over its predecessor, thanks to a dual-core S1P chip that significantly improves performance. Apple Watch is so capable you’ll want to wear it all day long. Our goal for battery life is 18 hours after an overnight charge, factoring in things like checking the time, receiving notifications, using apps and doing a 60-minute workout. It mentions “parts” specifically, rather than complete units, but in most cases, Apple will simply swap out your faulty Apple Watch with a replacement rather than repair it. I wont let my husband update his apple watch because I dont want him to go through what I am going through. But no. Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3 August 30, 2019. and I do enable wristRaise. - FTC Complaint Assistant - select category "internet, online shopping or computers" category. Series 4 on iOS 6.0.1. I should just use a normal watch then because this one can’t be used like it should. In response to MDRNYC. Jeninden, Mar 12, 2018 7:21 AM in response to MDRNYC, Mar 12, 2018 8:26 AM in response to Jeninden, User profile for user: Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. In response to MDRNYC. I think the samething! Jonathan UK, User profile for user: I have turned off all notifications besides phone calls and settings that I've looked up and turned off. All-day battery life is based on 18 hours with the following use: … If your Apple Watch battery holds less than 80 percent of its original battery capacity and it’s covered by AppleCare+, you will get Apple Watch battery service for no additional charge. Series 1 Battery Problems on iOS4. Charge your watch till the charging level exceeds 90%. The only functions I use the phone for is limited notifications and the activity app. See the manufacturers website for full color, materials, and size details. Contact Apple, They will send you a prepaid box, send the watch back to them and they will inspect it. Product Type: Li-Polymer, Volts: 3.78V, Capacity: 245mAh / 0.76Wh Every Brand New Item is tested by professional tester under strict quality control standards, and Test in … Remove third-party apps from the Dock and/or from your watch and then monitor battery performance after adding them back, one at a time: Remove watch face complications and monitor battery performance as you add them back: This site contains user submitted content, comments and opinions and is for informational purposes only. Every feature you can think of is off. If your battery in your Apple Watch is draining faster than it used to, doesn't hold a charge or dies too early before reaching low percentages, then a new battery … etc. Hold the battery up and out of the way, to expose the battery cable connector. Tap Unpair (Your) Apple Watch to confirm. 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